Posted by Bone at October 21st, 2005

Back home in the Lake District things are different, easier you could say, but Leicester always finds a way back.

I got a call from Paz at 6 saying that the phone engineer hadn’t turned up to install our new line. Which means that Bulldog have had since 27/08/05 to do…. something, anything, and they still haven’t managed it. It’s almost as if they aren’t actually a telecommunications company, becuase as far as I can tell from my dealings with them, they’re people you ring when something does’t go right, but they don’t fix things. Essentially they have a telephone number that isn’t a number, it’s a wall.

So I rang them up and got passed around various departments and eventually found out that we needed a new appointment. Which basically takes us back to where we were at the 40 day point. 40 days is incidentally the point at which you can get out of your contract and get your money back, cynical much?

It’s a bit of a pedantic point, but if we weren’t in when the engineer turned up (Richard was in the living room all day) we would have been charged £60, the same can be said if we changed the appointment 4 days before he/she was meant to turn up. Surely it is only fair that we get some kind of compensation for the repeated failures and the missed appointment from Bulldog.

Rained all day. Typical.